![]() ![]() Take care to ensure the accuracy of the Caller ID field in the Emergency dial plan. For example, putting 317 in the Local Prefix field and dialing 555-5555 would connect the caller to the number at 31. KERAUNO TRANSFER TO SPEEDDIAL CODEThe local prefix is the area code to be prepended to the seven-digit number that is dialed. To enable the use of seven-digit dialing (555-5555), a Local Prefix must be entered in this field. When modifying the Local dialing plan, there is an additional option to enter a Local Prefix. This will protect your system from toll-fraud and allow cost control on expensive international calling charges. It is highly recommended that system administrators place a Route PIN on the International dial plan. When an outbound call is placed to a PIN-enabled dial plan, Kerauno will prompt the user to enter a PIN before connecting the call. System administrators may enter a four-digit PIN that locks a specific dial plan. The Secondary Trunk will only be used when the connection to the primary trunk fails, returns a busy signal, or the trunk’s concurrent call limit is reached. In the Secondary Trunk field, select a secondary, or backup, trunk to be utilized for outbound calls when a specific dial plan is detected. If the Primary Trunk is unavailable, returns a busy signal, or reaches a concurrent call limit, the call will attempt to utilize the trunk listed in the Secondary Trunk field. The list of available trunks is populated with the list of trunks currently built in the System & Settings > Trunks menu. ![]() In the Primary Trunk field, select the trunk to be utilized for outbound calls when a specific dial plan is detected. ![]() If you are having problems with Caller ID or the caller ID selected in the dial plan is being overridden by another number, please contact your carrier. In some cases the caller ID is controlled by the carrier. This feature allows administrators to choose which caller ID is sent when they are dialing local, long distance, international, or to a specific number. If the Extension Caller ID is not set, the Dial Plan Caller ID field will be used. The caller ID set here will not override the Caller ID set in the Extensions tab under the Users and Devices > Users menu. The available caller IDs list is populated from the numbers currently built in the System Admin> Number Manager menu. In the Caller ID field, select a Caller ID to use when a specific dial plan is detected on an outbound call. Clicking one of the six default dial plans allows the administrator to make modifications to the caller ID and trunking settings for a specific dial plan.įigure 01: Kerauno Default Dial Plans Caller ID These dial plans can easily be edited/modified by administrators. RE: Speed Dial behaviour and the the transfer.Dial Plans control how the phone systems routes outbound traffic over the trunks connected to Kerauno. P.S - I tried this on the latest firmware rev for a T48 and it was the same symptoms. The real question is why the key is doing a transfer when its purpose is to not transfer callers in the first place? Does anyone have a suggestion as to a work around for getting speed dials to work as a Speed Dial Key that actually speed dials while leaving the transfer.dsskey_deal_type parameter set to attended or blind? the call that was previously on hold is transfer somehow as opposed to staying on hold while the speed dial contact is called. This is contrary to what a speed dial is, or how I would think most people interpret the function to be. ![]() The call is transferred either blind or attended depending on what the transfer.dsskey_deal_type parameter is set to. Press the linekey.2's configured speed dial contact. If the parameter is not defined or set to be attended or blind, the following scenario occurs:Īssume: linekey.2 is defined as a speed dial ala:Ĥ. However, I have observed, that this behaviour is affected by what value you set for the transfer.dsskey_deal_type parameter. When one presses a Speed Dial key, you would expect that it only dials the number that is configured on the speed dial. I am curious to get other people's thoughts on the Speed Dial keys and whether they should globally affected by the transfer.dsskey_deal_type parameter. ![]()
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